77rajaPrivacy Policy

This page describes what we collect when you use 77raja and how we keep that data protected. We at 77raja take your privacy seriously. When you create an account, fund it via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account, or place a wager on Liga 1 matches or live-dealer tables, you share information with us. We collect only what we need to operate our platform, comply with Indonesian financial regulations, and protect your account security.

Our privacy practices are transparent and straightforward. We encrypt your data in transit and at rest. We do not sell your personal information to third parties. We do share certain data with payment processors (like mobile banking, local payment, online payment, e-wallet) to process your deposits and withdrawals, and with our live-dealer studio partners to deliver game streams. This page explains exactly what we collect, why, and how you can exercise your rights.

If you have questions about our privacy practices or wish to exercise your data rights (such as requesting access, correction, or deletion), contact our support team via 77raja.app/contact/ or email our privacy officer. We respond to all data requests within the timeframe required by Indonesian law.

What Data We Collect on 77raja

We at 77raja collect information in several categories. When you register, we collect your email address, phone number, username, and a secure password. We ask you to create a password that only you know; we store it in hashed format so we cannot view it even internally. When you make your first deposit, we conduct identity verification (KYC) by asking you to upload a photograph of your national ID (KTP, passport, or driver's licence) and confirm your phone number via SMS. We collect and store this identity information securely, encrypted, for compliance with Indonesian financial regulations.

When you fund your 77raja account, we collect transaction records—the amount, payment method (e.g., DANA, e-wallet, or your mobile banking virtual-account number), timestamp, and transaction status. We do not store your complete bank account number or payment-app credentials; instead, we store tokens that allow future transactions without exposing sensitive financial data. When you place wagers, we log your bets—the game, the amount, the outcome, and the timestamp. When you contact our support team, we store records of your communications for customer-service continuity and dispute resolution.

Data we collect on 77raja

  • Account credentials (email, phone, username, hashed password)
  • Identity documents (during KYC verification)
  • Transaction history (deposits, withdrawals, payment methods)
  • Wagering history (games played, amounts, outcomes, timestamps)
  • Device information (IP address, browser type, device model)
  • Support communications (emails, chat transcripts)

How we use your data

We use your data to operate 77raja and provide you with our services. Your email and phone are used for account recovery, transaction confirmations, and support communications. Your identity documents are used to verify that you are who you claim to be and to comply with Know-Your-Customer regulations. Your transaction records allow us to process deposits and withdrawals accurately and to provide you with an auditable account history. Your wagering history is used to determine your winnings, process payouts, and detect fraud or abuse.

We also use your data to improve our platform. We analyse anonymised usage patterns to understand which payment methods are most popular (e.g., local payment adoption in Jakarta versus Surabaya), which games are frequently played, and where we should prioritise new features. We do not use your name or personal details in these analyses—they are performed on aggregated, anonymised data. We may contact you about service changes, scheduled maintenance, or security alerts using your registered email or phone number.

Third-Party Data Processors and Sharing

We at 77raja do not sell your personal data. We do share certain data with third-party processors to deliver our services. Our payment partners—online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet—receive your transaction details (amount, date, your registered name) to process deposits and withdrawals. These partners are regulated financial entities in Indonesia and maintain their own data-protection standards. Our live-dealer game suppliers receive your account ID and session information to stream games to your device and log your outcomes. Our hosting provider stores our servers and databases, which may be located outside Indonesia; however, all data remains encrypted, and our hosting provider is contractually obligated to maintain security and confidentiality.

We may disclose your data if required by Indonesian law, a court order, or a regulatory authority investigating suspected illegal activity. We will notify you of such a disclosure unless we are legally prohibited from doing so. We do not disclose your data to law enforcement or regulators except where compelled by law.

Your rights on 77raja

Under Indonesian data-protection principles and our own policy, you have the right to request access to your personal data held by us. You can ask for a copy of all information we hold about your 77raja account, including your identity documents, transaction history, and wagering records. You have the right to request correction of inaccurate data—for example, if your registered email is incorrect, you can request we update it. You have the right to request deletion of your data, subject to legal and contractual retention requirements (for example, we may need to retain transaction records for several years to comply with financial regulations). You also have the right to data portability—we can provide your data in a machine-readable format so you can transfer it to another service.

To exercise any of these rights, contact our support team at 77raja.app/contact/. We respond to all requests within thirty days, as required by Indonesian law. If you are dissatisfied with our response, you may file a complaint with the relevant data-protection authority in your jurisdiction.

Cookies and Tracking Technologies

We at 77raja use cookies and similar technologies to improve your experience on our platform. A cookie is a small file stored on your device that helps us remember your login status, your preferred language (e.g., English), and your account settings across sessions. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device unless you delete them). You can control cookies through your browser settings—most browsers allow you to decline cookies or delete them periodically. However, disabling cookies may limit your ability to use certain 77raja features.

We also use analytics tools (such as Google Analytics) to understand how users navigate our platform. These tools track pages you visit, how long you stay, and which payment methods or games you interact with. This data is aggregated and anonymised; it does not identify you personally. We use this insight to improve our platform's speed, navigation, and feature prioritisation.

Cookie management: You can opt out of analytics cookies by using your browser's privacy settings or by disabling third-party cookies. Session cookies necessary for login cannot be disabled without limiting platform functionality.

Data Retention and Deletion

We at 77raja retain your account data as long as your account remains active. If you close your account, we retain certain data for legal and regulatory purposes. Transaction records and KYC documents are retained for a minimum period required by Indonesian financial regulations—typically seven years from the date of the transaction—to comply with anti-money-laundering and tax-reporting obligations. Personal data not required for legal compliance is deleted or anonymised within twelve months of account closure, unless you exercise your right to request earlier deletion.

During national holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi, our data-processing team may operate on a reduced schedule; data requests submitted during these periods are processed after business resumes. We maintain backups of your data for disaster recovery and business continuity; these backups are encrypted and retained separately from our primary systems.

Data Security and Encryption

We at 77raja use SSL/TLS encryption to protect all data transmitted between your device and our servers. When you log in, submit payment information, or view your account history, that communication is encrypted, preventing third-party interception. Your password is hashed using industry-standard cryptography; we store only the hashed representation, not your raw password. Our databases are encrypted at rest, and access to them is controlled and logged. We maintain firewalls and intrusion-detection systems to prevent unauthorised access to our infrastructure. We conduct regular security audits and penetration testing to identify and patch vulnerabilities.

However, no data transmission over the internet is absolutely secure. While we undertake significant measures to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for reporting any suspected unauthorized access to our support team immediately.

International Data Transfers and Jurisdiction

Our servers and databases may be hosted outside Indonesia. By using 77raja, you consent to your data being stored and processed on servers located in other countries. These jurisdictions may have different data-protection laws than Indonesia. However, all data remains encrypted and subject to our privacy commitments regardless of physical location. Our service terms (available at 77raja.app/terms-conditions/) govern any dispute related to data handling and jurisdiction.

Our services are available only where local law permits. Users are responsible for verifying that their use of 77raja complies with data-protection laws in their own jurisdiction. If you believe our data practices violate your local laws, contact your relevant data-protection authority.

Contact and Data Rights

To exercise your data rights, file a complaint about our privacy practices, or request a correction to your data, contact our privacy team:

We at 77raja respond to all privacy and data requests within thirty days. We maintain this privacy policy and update it as our practices evolve. We will notify you by email if we make material changes to this policy. Your continued use of 77raja after we publish updated privacy terms constitutes your acceptance of those changes.

Security, Fairness, and Trust at 77raja

Platform security layers

Our 77raja platform employs SSL/TLS encryption to secure all communication between your device and our servers. When you log in to your account, submit payment information, or access your transaction history, that connection is encrypted, preventing third-party interception or eavesdropping. Your account password is hashed using industry-standard cryptographic algorithms and salt, meaning we store only a one-way encrypted representation—we cannot view or recover your raw password even if our database were compromised. Our infrastructure includes firewalls, web application firewalls, and intrusion-detection systems that monitor for suspicious activity 24 hours a day. We conduct regular penetration testing and security audits by independent third parties to identify vulnerabilities before they can be exploited. When you log in from a new device or an unfamiliar geographic location, our system may require additional verification—such as an SMS code or email confirmation—to prevent account takeover. Our fraud-detection algorithms flag unusual patterns like rapid large withdrawals or login attempts from geographically impossible locations. Our payment partners—DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, BCA, Mandiri, BRI, and BNI—maintain their own security standards and comply with Indonesian financial regulations. When you fund your 77raja account through any of these channels, the connection between your e-wallet or bank and our platform is similarly protected by encryption. We do not store your complete payment credentials; instead, we store tokenized references that allow future transactions without exposing sensitive information. Two-factor authentication is available for high-risk account changes like password resets or withdrawal-method modifications. All transactions are logged with timestamps, IP addresses, and amounts, creating a complete audit trail visible in your account history and available for dispute resolution.

Game fairness and RTP

All slot games on 77raja use certified random number generators (RNG) to determine spin outcomes. An RNG is a mathematical algorithm that produces unpredictable sequences; no outcome can be predicted or manipulated, and no pattern emerges across spins. Each spin is completely independent—your previous spin result has zero influence on the next, and no correlation exists between accounts or sessions. Return To Player (RTP) is a percentage describing the theoretical average payout over millions of spins. For example, if a slot carries a, the game theoretically returns 96 cents per dollar wagered across a very large sample, with the remaining non-specific info representing the house edge. Critically, RTP does not apply to your individual session—short-term variance is normal and expected. Your personal session may yield results above or below the published RTP due to random luck. RTP is calculated across entire player populations over extended timeframes, not per individual account or day. We publish our game specifications and RTP percentages transparently so you understand the mathematical framework. Live-dealer games streamed on 77raja differ from RNG-driven slots. In live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), a human dealer or physical wheel determines outcomes in real time, broadcast via multi-camera video to your device. You are wagering against that table's published house rules and margins, not against an RNG. Both game types—RNG-driven slots and live-dealer tables—are fair within their respective mechanics because they operate according to published rules and mathematical probabilities certified by our game suppliers and third-party auditors. We do not alter RNG output, manipulate odds, or apply different mathematics to different players or accounts.

KYC verification process

Know-Your-Customer (KYC) verification is a regulatory requirement under Indonesian financial law that protects both your account and our 77raja platform. When you make your first deposit or initiate your first withdrawal, we request that you upload a clear photograph of your national ID (KTP, passport, driver's licence, or government-issued ID card) and confirm your phone number via SMS code. Our KYC verification team reviews documents within one business day, typically faster. We accept Indonesian national ID cards (KTP), passports, military ID cards, and driver's licences as valid identity documents. During national holidays such as Idul Fitri, Idul Adha, Imlek, or Nyepi, processing may take slightly longer due to reduced staffing; however, we prioritise all pending verifications. Once approved, you unlock the ability to withdraw funds and access premium account features. Your identity documents are encrypted and stored securely; we do not share them with third parties except as compelled by Indonesian law enforcement or financial regulators. If your verification is delayed or rejected due to document quality, our support team notifies you with a clear explanation and guidance on resubmission. Resubmitting clearer photographs or alternative identity documents usually resolves rejections within hours. KYC is a one-time requirement; subsequent deposits and withdrawals do not require resubmission unless you change your registered name or account details significantly.

User feedback and review channels

We encourage users to provide feedback on their 77raja experience through official channels—in-app chat support, email, or our FAQ section at 77raja.app/faq/. When you report a technical issue, a payment processing error, or a question about game rules or account recovery, our support team logs your case and investigates. If the issue relates to our platform infrastructure or game mechanics, we work to resolve it and notify you of the fix or workaround. If the issue stems from a payment partner (such as QRIS experiencing temporary downtime, or a bank processing delay), we communicate that context transparently and may suggest alternative funding methods. User feedback directly informs our development roadmap; if many users request a specific payment option or report friction in a particular workflow, that feedback prioritises our engineering efforts. While independent review aggregators may publish user ratings or comments about 77raja, we do not fabricate or artificially control those external reviews. What we do control is our operational transparency—publishing our policies, payment methods, support availability, and security practices openly so you can verify our legitimacy. You can confirm that 77raja.app is accessible from your location, that you can contact our support team via channels listed in your account settings, and that our payment partners are recognisable, regulated entities operating in Indonesia with established reputations. We maintain active support availability across multiple time zones and languages to serve players in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and beyond.

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